5 Open Door Policy Examples

Whether they have an issue they want to be resolved or ideas they think would improve the company or better serve clients, employees just want to be heard.

当您没有与团队建立开放的沟通线时，他们可能会感到灰心，导致士气低落，最终降低了产量。更不用说感到被低估的员工可能会花费时间和才能在其他地方。

But an open-door policy can help employees bring fresh ideas to the table and make you aware of small issues before they become major problems that affect everyone. Here’s what an open-door policy entails, how you can create one yourself, and some examples of open-door policies in action.

This workplace standard should foster communication and trust throughout the company, and employees should not have to fear retaliation should they raise issues with the company or their work with any managers. Instead, they should feel heard and supported through an open door policy.

Benefits of an Open Door Policy

保持一个开放的——有几个好处door policy in the workplace. First, it fosters better communication across the company. It also helps employees speak their minds about workplace issues as soon as possible, which minimizes conflicts.

An open-door policy can help employees feel more supported and valued by management, which boosts morale and ultimately productivity. It may even lower turnover rates.

Inone study on employee voice研究人员发现，在一家拥有7,500多名员工和335名总经理的国家餐厅连锁店中，营业额下降了32％，每年通过允许员工表达自己的担忧来节省160万美元。bob全站app

Why You Need an Open-Door Policy

Without an open-door policy, your team may experience an increase in workplace conflicts if people don’t feel comfortable raising issues sooner rather than later.

Some employees may begin to isolate themselves if they feel they can’t speak to managers about ideas or concerns. Ultimately, these employees may even leave the company in hopes of finding a workplace culture that is more transparent and communicative.

另外，如果没有一个感觉开放和支持的环境，如果员工不觉得自己可以与您分享自己的想法，您可能会错过改善公司的好主意。bob全站app

当您准备开始在办公室实施开放式策略时，请按照以下五个步骤设置标准并遵循它。

1.将其添加到手册中

To make your open-door policy official, you want to add it to the company handbook, so employees are able to review the policy at any time. This also adds more accountability for supervisors to follow the policy.

2.传达期望

If an open-door policy is new to your employees, you should explain what it is, how it works, and what it will look like for your team.

For example, some companies have a pretty literal open-door policy, meaning when a manager’s door is open, employees can pop in to talk. Discuss how the open door policy works, so employees feel comfortable if they need to use it.

3. Set Boundaries

Creating open and direct lines of communication with management is good, but without boundaries, this can also lead to a loss in productivity. Set boundaries that work for you and your team.

员工可以随时随地讨论问题，还是应该给您发送电子邮件以设置会议？另外，您可以分享一天中的时间或一周的时间，这是员工在办公室停留的最佳选择，而不是一直保持开放，这可以阻止您完成工作。

另外，考虑讨论主题的界限。如果与另一名员工发生冲突，员工应该对管理层说话，但这并不应该成为队友互相八卦或破坏同事的一种方式。

4. Actively Listen to Employees

如果员工出于问题或想法来找您，请确保您正在积极听取员工的意见。否则，它可能会像不在乎一样脱颖而出。这意味着在试图与您交谈时停止键入并发送电子邮件。取而代之的是，保持眼神交流，提出周到的问题，并通过回顾您讨论的内容结束对话。

5.及时解决问题

Some workplaces say they have an open-door policy, but when employees voice their concerns, nothing is actually done. Follow through on your open-door policy by addressing issues as soon as possible after an employee comes to you.

Open-Door Policy Examples

跨不同部门的许多公司都为其团队制定了开放式政策。以下是一些使用开放式政策来提高透明度，沟通和生产力的各种公司的最佳例子。

1. IBM

IBM是一家在170多个国家 /地区运营的大型技术公bob全站app司，有一个开门政策几年来。它允许员工访问更高的管理层来讨论问题。作为额外的安全性，IBM还允许员工秘密地讲话，并通过电话，电子邮件甚至蜗牛邮件发送报告。

Ina study on an IBM subsidiary in France, researchers found that the more the open door policy is communicated to employees, the more confident employees feel in the policy, an example that any workplace should consider as they set up their own open-door policy.

2. HP

HP, another major technology company, hasa policythat invites employees to raise concerns quickly and opens communication across all levels of the company. As part of its expectations, HP notes that open communication should be part of day-to-day business practices for all employees.

As far as boundaries go, employees should first bring up their concerns within their own chain of command before taking it to the Ethics and Compliance office. Finally, employees should feel comfortable giving or asking for feedback without any fear of retaliation from management or co-workers.

3. Keka

Keka is an HR payroll software company that prides itself on making employees feel safe, inspired, and fulfilled by their job. So it’s no surprise that the organization has它自己的开门政策。

对于自己的政策，Keka从字面上和形象上使用开放的门，使团队能够经常进行面对面或虚拟的交流。该公司的政bob全站app策适用于公司的各个层面和部门，因此任何人都可以向任何相关方提出关注。

The policy clearly outlines the expectations and boundaries for the policy, including what types of topics, are considered relevant for discussion and how to have the most effective discussion to resolve issues promptly.

4. Saint Louis University

门户开放政策是鼓励在更高的教育ion institutions, too. At Saint Louis University, the开门政策旨在创建一个更非正式的冲突解决过程，这是对员工审查和员工不满的其他程序的附加过程。

The policy notes that employees can bring up questions, suggestions, or concerns, typically to their immediate supervisor, for assistance. If employees do not receive assistance, the policy directs employees to follow the more formal Staff Grievance Policy.

5.健康信息联盟公司

The Health Information Alliance, Inc. implements开放政策designed to foster a positive work environment. In this open-door policy, there are specific issues outlined that are "open-door issues," including, "disciplinary action, work assignments, interpretation or application of policies and procedures, transfer and nonsupervisory promotions, or other employment issues."

Other issues, like evaluations or personal conflicts, are notably not included.

这更像是一项混合开放式政策，也遵循传统的指挥链，鼓励员工首先与他们的直接主管交谈。如果他们的投诉是关于主管的，那么他们可以将指挥链升级给主管经理。

Although considered a more informal route of resolving issues, this policy makes an important note that open-door issues should be thoroughly documented in order to best resolve each concern.

Improve Employee Morale and Trust With an Open-Door Policy

任何成功关系的关键是沟通，这肯定适用于工作场所的员工。如果您希望您的员工感到支持，主管和高管应考虑实施开放式政策。

With this workplace standard, employees can raise concerns over company procedures, other employees’ conduct, their pay, or any other work-related issues. It also opens the door for employees to share their ideas, which can benefit the entire company by making things run more efficiently or improving productivity.