销售电话时应该如何对待潜在客户?
- 对人好点
- 尊重
- 不要批评他们
It’s a no brainer. But while it’s common sense, sometimes even the best of us forget to put these guidelines into practice.
这些原则在他的经典书中被戴尔·卡内基(Dale Carnegie)推广How to Win Friends and Influence Peoplewhich has sold over 15 million copies worldwide.
We’ve pulled 30 tweetable quotes of wisdom to share from the book. These pieces of advice are great reminders for anyone that interacts with other people on a day-to-day basis. Yup, that’s most of us.
How to Win Friends and Influence People Quotes
1. "Every man I meet is my superior in some way. In that, I learn of him."
7. "Arouse in the other person an eager want. He who can do this has the whole world with him."
8. "Every successful person loves the game. The chance to prove his worth, to excel, to win."
10. "Pay less attention to what men say. Just watch what they do."
11. "Ask questions instead of giving orders."
12. "The average person is more interested in her own name than in all the other names on earth put together."
13. "Remember a name and call it easily and you have paid a subtle and very effective compliment."
14.“只有一种方法可以得到最好的争论 - 那就是避免这种争论。”
15.“您将遇到的人中有四分之三正在渴望同情。给他们,他们会爱你。”
16.“如果人们参与了导致签发命令的决定,他们更有可能接受命令。”
17. "Flaming enthusiasm backed up by horse sense and persistence is the quality that most frequently makes for success."
18.“问问自己:最糟糕的情况会发生什么?然后准备接受它。然后继续在最糟糕的情况下进步。”
19.“幸福不取决于任何外部条件,它受我们的心理态度的控制。”
20.“鸟类和马不满意的原因之一是因为它们没有试图打动其他鸟类和马。”
21. "To be interesting, be interested."
22.“所有我n have fears, but the brave put down their fears and go forward."
23. "Give the other person a fine reputation to live up to."
24. "Talk to someone about themselves and they’ll listen for hours."
25.“你不能教一个男人任何东西;你只能帮助他在自己内部找到它。”
26.“批评是危险的,因为它伤害了一个人的骄傲,伤害了他的重要性,并引起了人们的怨恨。”
27.“动作胜于雄辩。一个微笑说,'我喜欢你。我很高兴见到你。'”
28.“您将无法赢得争论。如果您输了,您就会失去争论;如果您赢得了争论,那么您就会失去它。”
29. "If you want to gather honey, don’t kick over the beehive."
30. "It raises one above the herd and gives one a feeling of nobility and exaltation to admit one's mistakes."
戴尔·卡内基行情
1. "People rarely succeed unless they have fun in what they are doing."
2. "Take a chance! All life is a chance. The man who goes furthest is generally the one who is willing to do and dare."
3. "Today is life -- the only life you are sure of. Make the most of today. Get interested in something. Shake yourself awake. Develop a hobby. Let the winds of enthusiasm sweep through you. Live today with gusto."
4. "Success is getting what you want. Happiness is wanting what you get."
5.“如果您无法入睡,那就起床做某事,而不是躺在那里担心。这是您的担忧,而不是失去睡眠。”
8.“世界上大多数重要的事情都是由那些在似乎根本没有希望时一直在尝试的人完成的。”
10.“无所作为会引起怀疑和恐惧。行动会培养自信和勇气。如果您想征服恐惧,请不要坐下来思考它。出去忙碌。”
寻找更多的智慧片段?这是25史蒂夫·乔布斯报价,40吉姆·罗恩(Jim Rohn), 和43个很棒的报价to inspire and motivate.