Before I started working remotely, I was slightly uneasy.

我担心没有生产力,感到孤立,也没有良好的工作空间。

It turns out, these fears weren't unique.

In fact, according to HubSpot's 2019 Remote Work Report,communication with co-workers, feelings of loneliness, and overworking are challenges that remote workers face daily.

而且,如果您从事销售工作,它可能会更加困难。

If you're new to remote work, you might find yourself feeling stir crazy as you acclimate to your new surroundings.

However, the transition doesn't have to be difficult.

Below, we've gathered the top tips from HubSpot's remote salesforce. Plus, we review best practices for managing a group of remote sales employees.

[New Data] The 2021 Sales Enablement Report

8 Tips for Remote Sales Reps

1. Maintain a routine.

当我刚开始远程工作时,我没有构建例程。我每天都会从不同的时间开始,通常会在深夜工作,因为很难关闭,因为工作和家庭之间没有界限。

但是,该时间表不可持续。实际上,我开始感到被烧毁,因为我工作了很多小时。

HubSpot的SMB客户经理Anya Taschner说:“有这种奇怪的社交活动可以证明您实际上正在做工作。不用说您应该在早上有一个开始时间,就像您一样办公室,但要保持一致的完成时间同样重要。在某些方面,您是您自己的老板。如果需要,请获得一个问责伙伴,但要使和平100%,而无需证明您'做你的工作。”

Since you don't have societal lunch breaks at home, you have to create your own routine and be rigid about it. For example, get up, get ready, make breakfast, and have start and break times scheduled in advance.

不要让工作和家庭之间的界线变得模糊。为了简化这一点,请尝试使用日历来阻止您去吃午餐的时间。需要更多有关如何设置和保持良好常规的提示?查看此视频中的提示:

2.具有不可谈判的指定工作区。

不重申,而是作为远程员工,工作与家庭之间的边界是模糊的。这就是为什么您应该有一个指定的工作空间。

无论是单独的办公室还是厨房桌子,维护指定工作区都可以帮助创建工作和家庭之间的边界。

This should help you maintain focus and detach at the end of the day.

Parsa Rashidinia, a Channel Account Executive at HubSpot, says "My biggest tip to someone starting a remote sales role is to invest in your workspace before you start. If you have a space, make sure to give it some love. I painted my entire office, invested in a sit/stand desk, a Herman Miller chair, a large monitor, lamps, plants, acoustic tiles, etc. You will spend many many hours in this space so it's important to be comfortable and also excited to start your day every morning when you walk into your office."

但是,如果您没有单独的空间,甚至将所有东西都放在晚上,并在早晨将其取出可以帮助创建工作和家庭之间的边界。

3. Take breaks.

通常,在家工作意味着您会减少干扰。

While this might lead to greater productivity, it can actually make it harder to take a break.

Hubspot的频道客户经理Katie Carlin说:“在家里,您没有内置的休息时间,您可能会在办公室里一整天都有。部门正在您的办公桌上露面,询问您是否有几分钟的帮助。我通常会全天封锁时间去散步,跑步或沿着街道上的瑜伽课。这些休息使我感到非常多更加注意我整天如何花时间和精力。”

It can be easy to get stuck in the trap of skipping breaks or working through lunch.

In fact,45%的远程工人需要不到一个小时的午休时间,而25%的工人在午餐中工作.

However, this is a quick way to feel burned out in your role. That's why you need to remember to take breaks and recharge your energy.

4. Be social.

对远程工作的恐惧之一是孤立的感觉。

To combat this, remember to be social during your day. You can still network and chat with colleagues while you're home.

Reena Chadha, an Enterprise Territory Manager at HubSpot, says "I used to think of this as a time waster, but since I've changed the lens to a networking one, I take it more seriously."

Even just reaching out on Zoom, and scheduling video chats and virtual coffees can help you feel connected to your team.

HubSpot的企业客户经理Gary Parker说:“定期与您的同事交谈。给他们打电话!没关系。”

In fact, Kim Lindgren, a Channel Account Manager at HubSpot, says "I wish I was told to collaborate and book time with other people within the organization to learn best practices, collaborate and grow. Reach out to people that are also in other roles and find out what is important and what drives them to have empathy. If you don't, you'll feel isolated and may misunderstand each other at times."

On the other hand, if you don't have time for a video chat, even sending a Slack or message to chat can be helpful.

5.把你安排到任何室友或合作伙伴bob综合博彩下载in your house.

Another struggle you might face working from home, is that you might have roommates, partners, kids, or pets in the house.

When this happens, it can be easy to get distracted. Plus, if they're also working from home, it can be hard to coordinate.

If that's the case, communication is vital.

Make sure you send your schedule to everyone in your house so you can plan who will be working in what spaces. For example, perhaps you want to work in the office, and your roommate will work in the living room.

Additionally, let each other know when your meetings are, so your family isn't making too much noise when you're on a call.

Eamonn Doheny, a Channel Account Manager at HubSpot, says "I have strict instructions that no one is to enter my workspace. And I try to find a room that has the least traffic."

When Chloe Christiansen, an Inbound Success Coach at HubSpot, started remote work, she spoke to her partner. "To find balance, we both agreed I would work from my office when he was home or go and work from a coffee shop. We also agreed he would keep the noise level low while I was working in order for me to be able to concentrate and limit distractions."

6. Reach out fast.

When you work remotely, you still have to deal with the regular stressors of your job.

For example, maybe you were assigned something out of your wheelhouse, or a certain client is stressing you out.

发生这种情况时,不要害怕大声疾呼。

Although it can be hard to reach out when you need help, you should tell your manager or team as soon as possible. Then, you can get the help and support you need.

Gary Parker, an Enterprise Account Executive, says to have consistent weekly meetings and use video chat to make the most out of your communication.

7. Dress for success.

Although it can be tempting to work in your leisure wear, it's not a great idea. The way you dress can greatly impact your mood.

Rachael Plummer, a sales manager at HubSpot, says "Get ready for the day. Get up, get showered and dressed just like you're going to the office. It makes a huge difference in productivity for me. Putting on comfy clothes makes it way too easy for me to lose motivation."

8. Be organized.

远程工作的另一个陷阱是,很难管理自己的时间并保持井井有条。这就是为什么您应该使用日历阻止时间完成重要任务的原因。

扎卡里·斯登,入站增长专家HubSpot, says "I recommend a strong focus on both daily organization, and managing your sales process. Sounds simple, but at HubSpot we have so many data points coming in at all times, blocking off chunks of time for specific tasks (prospecting, sourcing, follow up, etc) and sticking to them has helped me stay on task."

To continually advance your deals, it's important to stay diligent with your tasks, whether you're setting up next-step dates, qualifying questions, or understanding buying expectations.

如何管理远程销售代表

Similarly to working in remote sales,管理远程销售代表团队isn't easy.

这就是为什么我与HubSpot的公司销售经理Matt Hambor进行了交谈,HubSpot负责管理八个远程销售代表。

Here are the top tips for managing a remote sales team:

1. Calendar management is key.

Managing remote reps is time consuming. There is intrinsic value that in-office reps get on the sales floor. They can overhear reps on sales calls and pick up sound bites quicker.

作为一名远程经理,培训和启示需要大量时间。为了打击这一问题,请在团队中利用其他任期代表来指导新雇用的Ramping Ramping Reps。

Plus, you should make yourself available as much as possible. Although the days can be long, especially if you manage reps in several time zones, calendar management is key.

Additionally, running each meeting with a structured agenda can help make each meeting as productive as possible.

2. Make time for team get-togethers.

Remote reps don't have the opportunity to go out to lunch with their teammates, or go out for dinner/drinks after work.

That's why, last year, Matt's team took a trip to Atlanta.

He says, "We rented a house for two nights. One of the days we went through every rep's semi-annual business review and the other day we spent on the golf course and at the pool. The team really came together after that trip. It was a totally different dynamic leaving Atlanta than it was when we got there. Many reps on my team shook hands and physically met in person for the first time on that trip. I would highly recommend remote teams get together as an entire team once a quarter."

3. Build a remote friendly culture.

As a manager, you should try to enable your reps to collaborate together and get to know each other.

也许您可以像Matt一样奉献每周团队会议的一部分,以突出一个胜利故事。然后,该代表可以讨论胜利(大笔闭幕,创造的新机会,在人工会议或演讲中出色等),并与团队其他成员分享“黑客攻击”。

Additionally, you can also run weekly happy hours on Zoom. These meetings will have no agenda, and your team can just talk for an hour. This helps them open up and get to know one another.

4. Don't forget about enablement, training and collaboration.

每月一次,马特(Matt)的团队举行一个小时的呼叫审查会议。团队分为小组,他们审查了每个小组中的一个代表参加会议的发现。他们讨论了电话,然后在共享的PowerPoint甲板上记下了外卖。

然后,团队在过去的10-15分钟内将小组重新分组,每个团队都与大型小组分享他们的外卖。

这是一个伟大的方式来运行远程友好enablement and training exercises. Plus, it gives your team the opportunity to collaborate.

Although it can be intimidating whenyou or your team have to work remotely, it doesn't have to be a difficult transition. In fact, you can still collaborate, grow, and connect as a group with remote sales reps.

Editor's note: This post was originally published in March 2020 and has been updated for comprehensiveness.

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2021销售支持报告

Originally published Jul 16, 2020 8:30:00 AM, updated October 29 2020

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