如何去管理一个团队效果吗iveness Assessment [Questionnaire]

肯·索森(Ken Thoreson)
肯·索森(Ken Thoreson)

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As a manager, ensuring your team is working as effectively as possible should always be a — if not- 您的主要优先事项。这就是为什么您需要找到方法来维持员工持续的绩效。

实现团队有效性评估的一种方法是问卷调查的审计,可以使您对自己做对的事情,做错了什么以及如何紧迫团队的问题为您提供一些看法。

Here, we'll go over what a team effectiveness assessment is, review how to run one effectively, take a look at how to respond to one, and see a template you can use to run one of your own. Let's dive in.

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团队有效性评估是固定团队可能面临的一般问题和特定问题的坚实起点。它使您可以看出您是否需要采取迅速,决定性的行动来改善团队的运作方式。

尽管如此,您不应该将这种问卷视为一些Ironclad,全都是您团队中所有错误的所有记录。您无法通过回答20或SO问题来评估所有问题。

Don't think of this kind of assessment as some kind of workplace scripture. It's meant to set you in the right direction, not plot the whole course for you.

如何去管理一个团队效果吗iveness Assessment

进行建设性的团队有效性评估取决于您了解对团队直接取得成功最大的素质的能力。这些通常包括(但不一定限于)以下内容:

  • 目标设定
  • Team chemistry
  • 解决问题
  • 技能
  • 愿意和学习能力
  • Motivation
  • 角色
  • Team processes

考虑到理想的属性,您可以对自己的评估进行评估,也可以指在下面列出的调查表中提到的既定属性。一旦您进行了评估,请根据您对团队表现的个人看法进行进行进行进行。

坦率地说。当涉及到团队的有效性或领导质量时,请不要举手。回答问题后,计算您的整体分数,并参考评估的评分量表,以查看团队的立场。

积极的团队有效性评估后该怎么办

即使您的团队有效评估是积极的,也要回顾个人的答案,看看您的表现不佳,相对于其他答案。发挥您确定的优势,并与您的团队一起增强这些品质和行为,但也了解总有改进的余地。

专注于您可能会出现的位置。如果您回答大多数问题是四分之一或五个问题,请查看您回答的问题,两分或三。开始计划如何解决这些特定要点 - 无论是通过额外的培训,在会议中建设性地召集这些问题,还是可以有效地将这些问题与您的团队交流的任何其他方式。

如何应对不良的团队有效性评估

If your team effectiveness assessment comes back less than ideal, don't panic. Take a breath, and take a close look at which areas were particularly bad. Find the ones and twos, and prioritize addressing those first.

如果您的分数真正令人担忧,请迅速而果断地表现出结果。在会议中调用最紧迫的问题。开始弄清楚您将如何训练团队来解决问题 - 如果最坏的话,请考虑引入顾问或外部培训组织等第三方,以帮助促进改进过程。

A poor team effectiveness assessment doesn't necessarily mean the sky is falling — but it does mean you can't afford to keep letting these issues slide.

Now that you know the fundamentals of how to conduct and respond to a team effectiveness assessment, let's look at an actual questionnaire you can reference when conducting yours. Team Effectiveness Assessment Questionnaire

Answer each question by scoring the degree to which you relate to its premise on a scale of one to five.

  1. How well do you know the true or real total value of your pipeline?
  2. 您有多保证,您知道当前类别中的管道中有多少百分比超过销售预算?
  3. How comfortable are you that you have enough pipeline potential in the 30-, 60-, and 90-day categories to exceed future monthly quotas?
  4. 您对每个销售阶段类别所需的预计收入的了解有多舒适,以确保您有足够的机会超过未来的配额?
  5. 您如何在预测帐户的前10个潜在的10个潜在的策略中制定策略
  6. 所有关键帐户的目标程度如何?
  7. How would you rate your ongoing recruiting plan that ensures you have qualified candidates available?
  8. 评分您的面试过程的质量。它是否确保选择了最佳候选人 - 不仅是最佳候选人?
  9. How complete is each salesperson's personal business plan? Is it reviewed each month?
  10. 评估您的销售培训计划的质量。
  11. 评分您的CRM/销售部队自动化系统的质量。它是有效使用的吗?是最新的吗?
  12. 评估销售人员六个月命名帐户的质量重新验证/战略/战术计划过程。
  13. 评估您六个月销售/营销/管理计划的质量。是否定义为每个月?
  14. 贵公司的目标与薪酬/配额计划的一致程bob全站app度如何?
  15. 评估销售管理领先指标的有效性。
  16. Do you have regular scheduled and unscheduled coaching sessions with each of your salespeople?
  17. 您如何评价销售竞赛和商业游戏的有效性?他们是否计划促进收入并建立团队合作?

现在总共提高您的分数,并发现您的销售团队在跳跃后运转的效果。

60-85 -您的身体状况良好,但是可能需要进行较小的调整才能使您的团队尽可能有效。

47-59 —Several projects are required to achieve maximum effectiveness.

34-46 -You will need to take multiple actions quickly to turn your team around.

17-33 -Major assistance is required now!

As I mentioned toward the beginning of this article, a team effectiveness assessment should be used as a starting point for identifying and ironing out your team's issues. It provides an opportunity for you to exercise self-awareness and piece together where your overall underperformance stems from.

您只能从20次或如此的问题测验中获得如此多的见解,但是运行仍然可以很有价值。团队有效性评估不一定​​告诉您去哪里,但他们仍然可以使您进入正确的课程。

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