As an SMB owner, you probably know that surveys are one of the most effective tools for obtaining customer feedback. However, creating and distributing them can be a completely different challenge.

Without the right software, your team can spend days, even weeks, trying to produce a perfect survey. Even then, the quality and formatting of your hand-madequestionnaire可能不能符合您行业的标准。相反,您的团队需要一个调查创建工具,可以帮助他们设置有效的反馈循环。

好消息是,您的企业bob官网官方网站不必花钱来采用此软件。bob电竞官方下载您的团队可以使用很多免费选择来创建调查。要帮助您进行搜索,请查看以下最佳在线调查制造商的列表。

Create surveys, contacts, and happy customers using HubSpot's free form  builder.

1.HubSpot

Number of Survey/Form Questions: Unlimited

允许的响应数:无限Responses (Up to a Million CRM Contacts Allowed)

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HubSpot的Forms Builder可以作为其免费CRM的一部分获得。使用此工具,您可以创建将客户数据直接传输到您的调查CRM. You can customize form questions using the drag-and-drop editor and choose from over a dozen question types. And, after the form is submitted, the survey can trigger notification emails that either follow-up with customers or alert your team to new leads.

2.SurveyMonkey

调查/表格问题的数量:10

允许的反应数量:40

SurveyMonkey调查构建器中客户满意度调查的后端

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使用SurveyMonKey,创建简单的调查很容易,您可以立即通过链接或嵌入代码共享它。对于较少客户的小型企业来说,这是一个不错的选择,因为免费版本仅允许每个调查包括10个问题并收集40个答复。但是,它确实让您的团队创建无限的调查,因此您可以根据需要发送尽可能多的10个问题表格。

3.Surveysparrow

调查/表格问题的数量:10

允许的响应数:100/月

SurveySparrow的调查制造商工具Image Source

Surveysparrowis an option that can grow with you, offering a free package, enterprise-level functionality, and everything in between. At the free version, you get 10 questions per survey and 100 responses per month. You can also embed your survey on a page, and itintegrates with HubSpotand many other solutions, making it a great complement to your stack.

4.ProProfs Survey Maker

Number of Survey/Form Questions: Unspecified

Number of Responses Allowed: 10

proprofs survey maker

ProProfs Survey Maker comes with a basic free plan that helps you create unlimited surveys. This tool has an advanced reporting feature, which allows you to analyze your survey results graphically. You can easily decode the survey details like who took the survey, the day or the month of survey completion, etc. Further, you can easily integrate it with third-party applications like MailChimp, Zendesk, Freshdesk, and so on.

5.SoGoSurvey

Number of Survey/Form Questions: Unspecified

Number of Responses Allowed: 200/year

铁的一个例子edback form using sogosurvey

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SoGoSurvey is a comprehensive tool as far as free survey makers go. It allows for unlimited surveys like SurveyMonkey but also unlimited questions. You can ask your customers as many questions as your heart desires, utilizing over 20 different question types. With SoGoSurvey, your team can collect 200 responses per year, so consider one in-depth survey or a series of shorter, targeted surveys.

6.Typeform

调查/表格问题的数量:10

允许的响应数:100/月

typeform survey builder with custom survey design

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Here's a free survey maker that lets you customize your survey's design. Adding your brand's aesthetic can take it up a notch, and with Typeform, you can create unlimited custom surveys with no restriction on questions.

An especially cool feature is that you can embed responses into the text of your survey. So, if a respondent fills in their name in one question, you can refer to them by name in the following ones. This personalizes your surveys, creating a stronger relationship with your customers.

7。幸存

Number of Survey/Form Questions: Unlimited

允许的响应数:100

survicate homepage that reads Image Source

遗产提供专业调查和NPS功能,并从每月100个免费回答和每个调查的无限问题开始。您可以从125多个模板中进行选择,以使您的调查变得容易,并与HubSpot, Intercom, and more. The best part is that you can organize all your insights in one place with their Feedback Hub.

8。Qualtrics

Number of Survey/Form Questions: Unspecified

允许的响应数:100

qualtrix survey tool showing a number of question and display optionsImage Source

This survey tool offers a drag-and-drop builder and pre-built templates for ease of use. In addition, it offers more than 100 question types as well as advanced logic and branching for a personalized experienced. On the back end, you get predictive intelligence and statistical analysis functionality to help you uncover insights.

9。SurveyPlanet

Number of Survey/Form Questions: Unlimited

允许的响应数:无限

surveyplanet survey builder with four example questions

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SurveyPlanet的免费版本允许进行无限的调查,问题和回答。缺乏限制使其成为不断寻求调查大型受众的大型企业的理想选择。该工具的一个限制是,除非您升级到其Pro版本,否则很难导出数据。在启动大规模反馈活动之前,请务必牢记该选项。

10.Google Forms

Number of Survey/Form Questions: Unlimited

允许的响应数:无限

示例以Google表格的客户满意度调查

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Google Forms is another tool that offers unlimited surveys, questions, and responses. Since Google Forms doesn't have a paid version, all of its capabilities are available to users. This means access to a full range of custom design and data export options.

与谷歌的形式,很容易出口数据automatically syncs with Google Sheets. With the ability to incorporate free skip logic, add photos and videos, and include collaborators, Google Forms is a sure pick for smaller businesses who want a complete range of features within a simple interface.

11.炼金术士

Number of Survey/Form Questions: Unlimited

允许的响应数:100

炼金术士免费在线调查制造商

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炼金术士offers 3 free surveys with unlimited questions on their free plan. However, you can only collect 100 responses per survey, so it's best to use this tool with very targeted groups, such as a specific internal team or a select group of customers who recently purchased a product.

12.SurveyLegend

Number of Survey/Form Questions: Unlimited

允许的响应数:无限

surveylegend example survey with

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借助SurveyLegend,您将通过电子邮件共享或嵌入选项获得无限制的调查,问题和回答。付费版本是大型企业的理想选择,并被三星和Airbnb等公司使用。话虽如此,您仍然可以通过免费版本自定义调查的设计,从而使您的调查相同,企业级质量。

13.Zoho调查

调查/表格问题的数量:10

允许的响应数:100/survey

Zoho调查示例带有多项选择问题

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While the paid versions of Zoho Survey offer a plethora of valuable features -- multilingual surveys, offline surveys, advanced reporting, etc. -- the free version still has the components you need to create an effective survey. With this option, you can create unlimited surveys, but each one is restricted to 10 questions and 100 responses. This is a good option for smaller businesses who need to create quick, short surveys without any extra pizzazz.

14.Crowdsignal

Number of Survey/Form Questions: Unlimited

Number of Responses Allowed: 2500 "Signals" (Where a "Signal" Is Equivalent to a Data Point)

crowdsignal homepage that reads

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With Crowdsignal, there's no limit to the number of surveys, polls, and ratings that you create. The interface is easy-to-use and includes 14 types of questions including multiple choice and Likert scales. There's also capability for conditional branching for multiple survey path possibilities. The free version is capped at 2500 data points that you can collect before an upgrade to the premium plan.

15.Survs

调查/表格问题的数量:10

Number of Responses Allowed: 200/survey

survs homepage that reads

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幸存不仅非常适合进行调查,而且还可以通过多个渠道分发它们,并通过共享电子邮件,网站嵌入,社交,通过链接甚至手动分配选项。调查制造商本身允许跳过逻辑,预填充答案和管道(帮助个性化)。您将能够创建无限的调查,并为每个调查收集200个响应。

16.FreeOnlineSurveys

Number of Survey/Form Questions: Unspecified

允许的响应数:1000

freeonlinesurveys example with a scale question type, star rating question type, and multiple choice question type

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该工具是独一无二的,因为它使用人工智能来分析您的键入内容,以便为您建议您的问题类型和设计。这使调查构建过程快速简便。此外,页面逻辑,文本管道,A/B测试以及此选项的美学性质使其成为梦想。

对客户进行调查只是建立反馈系统的一部分,该系统将为您的客户体验工作。现在您有了收集回复的工具,您可以开始获得宝贵的见解。您对他们的所作所为取决于您。

编者注:该帖子最初于2019年9月发表,并已更新以进行全面性。

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最初出版于2021年3月10日下午5:00:00,更新于2021年11月23日

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Survey Creation 形式制造商