5 Human Resource Management Functions Every HR Manager Needs to Know

Martina Bretous
Martina Bretous

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无论行业或产品如何,每个公司都需要运营一些东西,这就是人们。bob全站app

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Just as there are professionals who specialize in managing products and services, there’s also a need forhuman resourcemanagement.

Learn what it is and the key functions every HRM needs to operate.

Recently, we’ve heard the term “People Operations” used much more frequently than human resources. Are they the same? Not exactly. People ops is technically considered a subset under HR. However, in many companies, they are used interchangeably.

While human resources focus on the structural and legal pillars such as hiring, compliance, compensation, and benefits, people ops look at the cultural implications and focus on things like employee satisfaction, productivity, and diversity and inclusion.

5 Main Functions of Human Resource Management

1. Recruitment and Staffing

When you think of HR, recruitment and staffing is probably the first thing you think about.

HRM requires working hand-in-hand with recruiters toidentify top talent,设定预算,进行背景调查并协商赔偿和福利。

In addition, they must be well versed in employment law to know how to comply with federal and state legislation regarding worker rights, discrimination, and more.

HRM also overseesonboarding, the process of integrating a new hire into the company. This involves setting up training, providing equipment and access to necessary software, and team introductions.

Knowing how new employees are responding to them can be helpful in ensuring the employee’s long-term success at the company.

In fact, a2021 data by Microsoftrevealed that new hires are 3.5 times more likely to be satisfied with their onboarding experience if their manager played an active role.

By knowing this information, they can tweak the process to increase managerial involvement in onboarding.

2. Employee relations

A 2021 HBR study发现89%的工人对自己的工作不满意 - 85%的人说他们的福祉下降了,有56%的人表示他们的工作需求有所增加。

For HR, that’s a major concern because that can directly lead to high attrition. HR professionals are tasked with identifying these issues through internalNPS surveys, meetings, and other methods, then putting systems in place to address them.

In addition to these responsibilities,conflict resolutionis another major aspect of employer-employee relations at the workplace. This can be anything from friction between two employees who don’t get along to a sexual harassment claim.

Human resources management is tasked with investigating these claims and taking appropriate action to maintain a safe workplace for all.

Beyond conflict, a communication standard can also be set by HR to promote transparency and encourage openness. This can look like mandatory weekly one-on-one meetings between managers and direct reports, monthly skip-level meetings, quarterly AMAs, and more.

3. Learning and Development

根据2021年数据闪烁, having opportunities to learn and grow is now the top factor that people say defines an exceptional work environment.

调查还发现员工寡糖r culture highly are 25% more likely to be happy at work and 31% more likely to recommend working at their organization.

This is why investing in employees’ development can directly impact a company’s bottom line.

这看起来像是为角色相关课程分配津贴,提供第三方提供商的访问权限以及主持管理培训。拥有适合个人贡献者和经理的选项对于确保所有员工都在成长至关重要。

Once these programs are up and running, HR must evaluate their effectiveness and make changes as needed.

4. Performance Management

Performance managementis another key function of HR, which involves setting performance metrics, review schedules, conduct guidelines, and more.

For instance, what happens if an employee underperforms during the quarter? What are the steps they and their manager can take? This process should be determined by HR.

从缓刑到终止以及之间的所有内容,HRM都涵盖了它。

5. Company Culture

Acompany’s cultureis the set of values, beliefs, and behaviors that define its way of doing business.

Culture is incredibly important because it affects every aspect of a company, from how employees interact with each other to how they serve customers. Unhappy employees make for unhappy customers.

HRM entails figuring out what employees want and care about and balancing them with company resources. For instance, there has been a shift to remote work since thestart of the pandemicin 2020.

While this may seem separate from company culture, how easily companies adapted to this shift is representative of their culture.

In 2020, aGlint reportfound that a sense of belonging is the second-highest driver of work culture, behind opportunities to learn and grow. How do you create that belonging?

That’s where HRM comes in – creating this environment and making sure it’s scalable and flexible.

Human resources management is an essential part of every organization, making sure that their most important asset - the people - has everything they need to succeed.

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Topics: Human Resources

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